January 27, 2023

LEVITTOWN, Pa. (CBS) — Eyewitness Information is getting outcomes. A Bucks County man credit CBS3 for getting him a long-awaited refund after we reported that the person’s contractor by no means began home-improvement work he promised to do months in the past. 

Final week, Mark Zdanowicz confirmed Eyewitness Information an previous fence within the yard of his Levittown house that he is been wanting to interchange. He employed a contractor named John Wiley, of Superior Fence Methods, to do the work.

Zdanowicz mentioned he gave Wiley a $2,000 deposit in April, however he by no means confirmed. 

“We had a date scheduled for the tip of Could,” Zdanowicz mentioned. “Got here and went and by no means referred to as. By no means confirmed.” 

Zdanowicz then began asking for a refund in Could and even employed an lawyer. 

“We simply need our a refund,” Zdanowicz mentioned. “That is all, so we are able to transfer on with our lives.” 

Over the past two months, Eyewitness Information has proven you tales from a number of clients of Superior Fence Methods – all of them telling us they did not get what they paid for after giving Wiley’s firm deposits for house enchancment work. 

Then, simply days after our story aired final week, Zdanowicz acquired a full refund on Thursday.

“It was an absolute enormous reduction. We had been anticipating the method to pull on for months and months,”  Zdanowicz mentioned. “It was enormous.”

Zdanowicz credit his lawyer and CBS3’s reporting. 

“I believe that Eyewitness Information was the catalyst to maneuver them to provide us the refund,” Zdanowicz mentioned. “I completely assume it had an enormous half.” 

As for Wiley, he is declined a number of interview requests, though he mentioned in an electronic mail final week he is working to get each buyer resolved. 

Till then, we’ll proceed urgent for solutions.